Last updated: October 3, 2020
Section 1. Changes to this policy
Section 2. GDPR
If you are in the European Economic Area (“EEA”), you have certain rights and protections under the GDPR law regarding the processing of your personal data, such as the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object and also rights around automated decision making and profiling.
If you are in the EEA, when we process your personal data we will only do so in the following situations:
For more information visit: https://ec.europa.eu/easme/en/news/general-data-protection-regulation-gdpr-now-applicable-are-you-ready-it
Section 3. Data retention
We store the information we collected about you for up to 5 years for the purpose(s) it was originally collected for, including but not limited to legitimate business purposes, as well as to meet our legal obligations.
Section 4. Your Information
You have the right to receive an overview of the information we store about you, and the right to update, correct or delete information about you at any time by contacting us at [email protected]. Additionally, you always have the right to withdraw your consent. Please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period.
If you want to make a complaint, please contact The Romanian Data Protection Agency by using the various phone and email options listed on their webpage: https://www.dataprotection.ro/?page=contact&lang=ro
Section 5. Information collection
If you visit our website or use our mobile applications, we will collect certain information about you. You can see in sections below what information we collect automatically for all users and visitors.
Section 6. Information you provide
We collect information you provide directly to us when using the Services.
If you are registered for the Services via your institution or employer, we will need to collect certain personal information such as your name, email address and location, which we will do so via your employer. In cases where you subscribe to our Services directly online, we may also need information such as country, your employer’s or institution’s name, your job position, role name, payment information and any other information you choose to provide.
Section 7. Members’ information
If you are a registered user of our Services (“Member”), we will collect information related to your use of the platform. We will collect information when you register to our Services, complete e-learning courses, download files, answer surveys or quizzes, open emails from us.
We may also collect information such as your usage of the e-learning platform, course completion rates, course subscription status, coaching subscription status coaching subscription rate. In case in which we collect information about your ratings, perception or feedback about the Services, we do not collect any personally identifying information. The exception to this is in cases you choose to provide that information to us.
Section 8. What we collect automatically
When you access or use our Services, there is information we collect automatically, such as:
Section 9. Information collected via cookies
We use tracking technologies to collect information, including cookies. These are used to make websites work more effectively and efficiently. Below you can check some of the cookies we use, the overall purpose of doing so
Please note your browser also gives you options to opt out of cookies. To do that, please visit your relevant browser’s settings center to explore opt-out options.
Section 10. Information collected from other sources
We may also collect information from other sources, such as publicly available sources, or marketing service providers, and combine that with information we collect through the Services. We also may receive information about you from your institution or employer with the purpose to subscribe you to the Services.
Section 11. Use of information
We may use the information we collect to maintain, improve and provide you the Services.
How we may use Member information:
Section 12. Sharing of information
If you are a Member, when you use the Services, we may share information about you with your employer or institution who has facilitated your access to the Services. This information will be anonymized prior to it being shared and can related, among other cases, to the modules and training programs you are subscribed to, progress, coaching completion, coaching rating, aggregate survey information or any other data that enables your institution to understand the progress facilitated by using the Services.
Section 13. Analytics and advertising services
Section 14. Transfer of information
We are based in the European Union and the information we collect is governed by Romanian law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the European Union and other countries, where you might not have the same rights and protections as you do under local law.
Section 15. Promotional Communications
If you are outside of the EU, you may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at [email protected] If you opt out, we may still send you non-promotional communications, such as messages about your account or our ongoing business relations.
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